People Services Team Leader

Nottingham College • Full-time • Nottingham, Nottingham, England, United Kingdom • £29,390 - £33,602 / year • 11h ago

£29390 - £33602

Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we’re making a positive difference to our learners, to our communities and to each other. We’re building better futures, for others and for ourselves. Here, you’ll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career.

What you'll do

As our People Services Team Leader, you’ll be at the heart of our HR shared service — making sure colleagues across the College receive the right support, at the right time, delivered with care and professionalism.

In this busy and rewarding role, you will:

Manage the daily operation of the People Services shared inbox, ensuring queries are responded to accurately and timely
Organise and prioritise team workloads so activity flows smoothly
Oversee the monthly payroll handover, ensuring all information is checked, accurate and submitted on time
Handle more complex HR and pay related queries, providing clear guidance and solutions
Support and develop the People Services team, helping them grow in confidence, capability and customer service excellence
Play a key role in continuously improving our processes so we can deliver a service our colleagues can rely on

This is a hands‑on role where strong communication, attention to detail and a solid understanding of HR administration processes are essential.

You’ll be joining a supportive, people‑centred team who care about delivering a positive experience for every colleague across the College.

Who we're looking for

You’ll be someone who enjoys keeping things running smoothly, solving problems, and helping others to do their best work. Calm, organised and resilient — you’ll be the steady hand the team can depend on during our busiest times.

We’re looking for someone with:

A strong understanding of core HR administration processes
Experience leading a team or supervising others
Great numerical skills and confidence using Microsoft Excel
Knowledge of pension schemes and pension administration (Desirable)
Experience in education or public sector (Desirable)

Interviews / Assessments are planned for: W/C 16th and 23rd March 2026

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close this advert prior to the stated closing date should we have a high volume of candidates. Please note that interview dates may be subject to change depending on availability.

Why Join us

Competitive salary – £29,390 - £33,602 per annum FTE
35 days Annual Leave + 8 Bank Holidays + Opportunity to purchase up to 5 days annual leave
Access to Local Government Pension Scheme (LGPS)
Discounts at various stores and services across the UK via our Vivup App
Various travel schemes including cycle to work, local transport season tickets and car salary sacrifice scheme
Opportunities for professional development including 8 dedicated Continued Personal Development (CPD) days and our Request to Invest Programme

A place to belong

At Nottingham College, we’re committed to creating a workplace where everyone feels supported, valued, and understood.

We’re proud to be recognised as a Carer Confident employer, acknowledging the tailored support we offer to staff who balance their roles with caring responsibilities. As part of the Endometriosis Friendly Employer scheme, we’re actively tackling the stigma around menstrual health and providing meaningful support to those affected.

Our commitment to wellbeing continues as we work towards becoming a Menopause Friendly accredited employer, ensuring those experiencing menopause and peri-menopause feel heard and supported.

Mental health matters here too — our network of accredited Mental Health First Aiders is always growing, helping to foster a culture of compassion and understanding across the college.

Through our Wellness Cafés – informal gatherings that invite open conversation – colleagues are encouraged to share experiences and support one another. Whether navigating health challenges or balancing work and personal life, wellbeing is prioritised at Nottingham College, allowing you to thrive in your career.

Nottingham College is a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need.

Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references, and an enhanced DBS check will be required for this role.

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