International Support Officer

East Kent Colleges Group • Full-time • Canterbury, Kent, England, United Kingdom • £35,110 / year • 1d ago

About The Role

Ready to start your own new journey while helping international students begin theirs?

As our International Support Officer, you’ll coordinate all aspects of international student support, from accommodation and host family arrangements to welfare, administration, and cultural enrichment. You’ll be the main point of contact for students and host families, ensuring a smooth transition and a positive experience for everyone involved.

What You’ll Do

Oversee and coordinate international student support, accommodation, and pastoral care.
Recruit and match host families to students, supporting both parties throughout the process.
Organise transport, airport transfers, and enrichment trips.
Liaise with international partners to ensure students’ welfare and support needs are met.
Manage administration, including processing invoices and payments.

Here are just some of our benefits when working for the East Kent Colleges Group:

Generous Annual Leave - 27 days FTE per annum
Learning and Development Opportunities - 3-4 annual paid group development days, bespoke programmes e.g. Aspiring Leaders Development Programme and strong internal progression where 1 in 3 roles are filled internally
Exclusive Discounts & Perks - Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on-site nursery
Flexible Personal Leave - Time off for your child's first day at nursery or school, moving homes and for interviews
Wellbeingand Health Support - Generous sick pay, counselling services, discounted gym membership at Canterbury College
Culture and Recognition - Being part of Community Days, an annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net-zero by 2030
Competitive Pension Scheme - 18% employer contribution

About You

We’re looking for someone who:

Possesses excellent planning, organisational, and communication skills.
Can build strong relationships with students, families, and external partners.
Is proactive, inclusive, and committed to continuous improvement.
Ideally, has experience working with different international cultures.
Ideally, has experience supporting the welfare and pastoral needs of international students.

Ready to make a difference?

Apply now and help us create a welcoming home away from home for our international students!

No need to dust off your CV - just click apply and fill out our short application form. You can save your progress as you go, and we’ll be in touch with everyone after the closing date.

If you’d like an informal chat about the role or have any questions, drop us a message at jobs@ekcgroup.ac.uk - we’d love to hear from you!

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