IT Field Support Engineer

Nottingham College • Full-time • Nottingham, Nottingham, England, United Kingdom • £24,285 - £25,335 / year • 1d ago

£24285 - £25335

A place to inspire

Being part of Nottingham College means playing a vital part in helping thousands of people reach their potential. Together, we’re making a positive difference to our learners, to our communities and to each other. We’re building better futures, for others and for ourselves. Here, you’ll have the freedom to work in a way that suits you, the support to thrive and the opportunity to shape your career.

What we're looking for

Nottingham College is committed to enhancing its use of technology and improving the delivery of IT Services across all its campuses. With IT Services playing a central role in supporting over 25,000 students and 1,600 staff, we are dedicated to providing responsive, high-quality technical support.

We are currently seeking two Temporary IT Field Support Engineers to join our team on a three-month fixed-term basis. In this role, you will work closely with IT Business Partners to provide effective on-site support for both strategic projects and day-to-day operational needs. You will play a key role in ensuring that all support activities are delivered in line with established process frameworks and service standards.

Key responsibilities include supporting strategic IT summer projects, providing hands-on support for office moves and assisting with local campus operations. You will also deliver technical assistance across desktop environments, including Microsoft Windows 11, Windows 10, and Microsoft O365. Strong communication skills are essential, as you will be interacting with users and colleagues to ensure services are delivered effectively and in line with agreed service level agreements.

For further details on this post which the job description and person specification cannot answer for you, please contact Yasir Rafi on Yasir.Rafi@nottinghamcollege.ac.uk

Interviews /Assessments are planned for: 25th June 2025

Why Join us

Competitive salary – £24,285 to £25,335 FTE. (This will be pro-rata for part time posts)
35 days Annual Leave + 8 Bank Holidays + Opportunity to purchase up to 5 days annual leave
Access to Local Government Pension Scheme (LGPS).
Discounts at various stores and services across the UK via our Vivup App
Various travel schemes including cycle to work, local transport season tickets and car salary sacrifice scheme
Opportunities for professional development including 8 dedicated Continued Personal Development (CPD) days and our Request to Invest Programme

A place to belong

At Nottingham College, we’re committed to creating a workplace where everyone feels supported, valued, and understood.

We’re proud to be recognised as a Carer Confident employer, acknowledging the tailored support we offer to staff who balance their roles with caring responsibilities. As part of the Endometriosis Friendly Employer scheme, we’re actively tackling the stigma around menstrual health and providing meaningful support to those affected.

Our commitment to wellbeing continues as we work towards becoming a Menopause Friendly accredited employer, ensuring those experiencing menopause and peri-menopause feel heard and supported.

Mental health matters here too — our network of accredited Mental Health First Aiders is always growing, helping to foster a culture of compassion and understanding across the college.

Through our Wellness Cafés – informal gatherings that invite open conversation – colleagues are encouraged to share experiences and support one another. Whether navigating health challenges or balancing work and personal life, wellbeing is prioritised at Nottingham College, allowing you to thrive in your career.

Nottingham College is a place where you can share your ideas, work with people from all kinds of backgrounds and together, make a positive difference. Within our inclusive workplace, everyone is given the opportunity to belong. As part of this we are happy to consider any reasonable adjustments that successful candidates may need.

Nottingham College is committed to safeguarding and promoting the wellbeing of our students and expects all staff and volunteers to share this commitment. Background checks including employer references, and an enhanced DBS check will be required for this role.

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