Restaurant Supervisor

HSDC • Part-time • Waterlooville, Hampshire, England, United Kingdom • £12,874.53 / year • 8h ago

£24,703.40 (Actual Salary £12,874.53)

This is a permanent, part time vacancy that will close in 11 days

HSDC is seeking a reliable, organised and customer-focused Restaurant Supervisor to support the day-to-day running of our training restaurant and commercial catering facilities. Working closely with the Restaurant Manager, Head of Faculty, Lecturers and Chefs, this role involves overseeing restaurant operations, coordinating bookings and events, maintaining high standards of customer service, and supporting students to develop their practical skills in a professional hospitality environment. The successful candidate will also contribute to promoting the restaurant, developing new business opportunities and maximising income, while ensuring health and safety, stock control and service standards are consistently maintained.

This role is 15 hours p/w 38 weeks TTO

Responsibilities

You will be responsible for:

Supporting the Restaurant Manager with the day-to-day running of the training restaurant and undertaking operational duties in their absence.
Overseeing daily restaurant operations, ensuring service areas are prepared, clean, tidy and ready for service.
Working closely with front-of-house lecturers, chefs and students to coordinate bookings, events and daily service requirements.
Supporting students to develop their practical hospitality skills and ensuring standard operating procedures and service standards are maintained.
Maintaining high standards of health, safety, hygiene and food safety for customers, staff, students and visitors.
Managing customer bookings, enquiries, complaints and payments, including cash handling, banking and daily financial procedures.
Supporting the promotion and marketing of the restaurant and other commercial catering facilities to attract customers, increase bookings and maximise income.
Coordinating functions and events, including preparing menus, managing booking forms and invoices, and liaising with relevant teams.
Supporting stock control, including checking deliveries, maintaining appropriate storage and stock rotation, and participating in stocktakes and audits.
Ensuring daily opening and closing procedures are completed, areas are secured, and any equipment faults are reported.
Maintaining accurate records and completing required food safety documentation, including Safer Food, Better Business (SFBB) forms.
Working flexibly to meet the needs of the College timetable, restaurant service and events, including occasional out-of-hours work

Requirements

You will need:

Strong knowledge of food and beverage service.
Experience of administration and planning for events.
Experience of marketing and promoting services to increase sales and customer engagement.
Supervisory skills and the ability to motivate and support others.
Excellent communication and customer service skills.
The ability to work effectively as part of a team and use your own initiative.
Good organisational and time management skills.
Reliability, trustworthiness and a positive attitude.

Benefits

In return, you will receive:

Invest in Your Growth: Access a wide range of training, in-house coaching, workshops, and funding for qualifications. Opportunities for funded research, with potential international travel.
Teaching Excellence Support: Fully funded Level 3 Award in Education & Training for new teachers. Certificate in Education or PGCE options with financial support and reduced teaching hours for experienced teachers.
Generous Pension Plans: Benefit from either the Local Government Pension Scheme or Teachers’ Pension Scheme.
Ample Time Off: Enjoy a generous annual leave package to maintain a healthy work-life balance.
Exclusive Discounts: Get an NUS TOTUM card, offering discounts with hundreds of retailers.
Community Engagement: Participate in volunteering and fundraising for local and national charities. Option to donate through the Give As You Earn (GAYE) scheme.

Visit our website to learn more!

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