Exam Access Arrangements Administrator

Bournemouth & Poole College • Full-time • Poole, Bournemouth and Christchurch and Poole, England, United Kingdom • £24,520 / year • 1w ago

Exam Access Arrangements Administrator

Full Time (37 hours) | Permanent | £24,520 per annum

Help Students Achieve Their Potential

At Bournemouth & Poole College, we believe every student deserves the opportunity to demonstrate their knowledge, skills and abilities fairly. We're looking for an organised, compassionate and proactive Exam Access Arrangements Administrator to join our dedicated SEND team and play a vital role in supporting students with additional learning needs, disabilities and barriers to learning.

This is a fantastic opportunity for someone who enjoys administration, thrives in a busy environment, and is passionate about making a real difference to students' educational journeys.

What You'll Be Doing

As our Exam Access Arrangements Administrator, you'll be at the heart of a process that helps ensure students receive the adjustments and support they need in examinations and assessments.

You'll:

Coordinate and manage school evidence requests and student records
Review and organise sensitive documentation, ensuring confidentiality and accuracy
Support Specialist Assessors and curriculum teams in organising assessments and appointments
Track students throughout the assessment process, maintaining accurate records across College systems
Respond to enquiries from students, staff and external stakeholders via email, phone, Teams and in person
Support the completion of statutory documentation, including JCQ paperwork
Maintain student files, prepare reports and provide essential administrative support to the wider SEND team.

What We're Looking For

We're seeking someone who is:

Highly organised with excellent attention to detail
Confident managing multiple priorities and deadlines
An excellent communicator with strong customer service skills
Comfortable working with sensitive and confidential information
Proficient in Microsoft Office, particularly Excel
Passionate about supporting students and promoting inclusion
Able to work independently while contributing positively to a collaborative team

You'll ideally have experience in a busy administrative or customer-facing environment and be confident engaging with a wide range of stakeholders.

Experience in education, SEND support or student services would be advantageous, but most importantly, we're looking for someone who is enthusiastic, empathetic and committed to helping students succeed.

We encourage early applications, as we may close the vacancy once we receive a sufficient number of strong applications.

Working at Bournemouth and Poole College

More than just a job.

At Bournemouth & Poole College, we are passionate about turning potential into professionals. We are the largest college in the area and a vital engine for the local economy, educating over 9,000 learners and partnering with over 1,000 employers to bridge the gap between local talent and real futures.

A proud culture.

We know that if we want our students to succeed, we have to start by looking after our people. We work hard to create an environment where you feel trusted and valued rather than just employed. In our 2025 inspection, Ofsted observed:

"They have developed an inclusive culture where staff feel empowered to make a positive difference to students and apprentices. Leaders and managers have improved staff morale; staff are proud to work at the college."

A place to grow and belong.

We are committed to a workplace that is genuinely inclusive, where everyone is inspired to contribute and succeed. You will find a vibrant, rewarding environment that celebrate ambition and success in equal measures. To get a better feel for life at the College and explore our full range of benefits, visit our Work With Us page.

Armed Forces Covenant

As proud Armed Forces Covenant signatories, we value the skills and experience veterans, reservists and military families, and encourage them to consider a career with us.

Safeguarding Commitment

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share in this commitment. The successful will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of the right to work in the UK.

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