HR Shared Services Team Leader

Bradford College • Full-time • Bradford, West Yorkshire, England, United Kingdom • £40,247 - £43,854 / year • 7h ago

We have a rare opportunity to join our exceptional HR Services department as a HR Shared Services Team Leader. The HR Shared Services Team Leader will play a pivotal role in delivering a responsive, compliant and high-quality HR administration service to the college.

Leading and developing a team of HR Administrators, you will oversee all transactional HR activity, driving performance, continuous improvement and service excellence. Through a positive, professional and motivational approach, you will embed our values, strengthen team capability and ensure a seamless customer experience.

Please note that interviews for this role will take place week commencing 23rd or 30th March.

Responsibilities include:

Oversees all transactional HR matters and day to day activities ensuring the provision of an adaptive, timely and compliant HR administration, query resolution and advice service across all areas of the College
Ensures all HR Administration Team activities are completed in a professional and helpful manner with a high level of accuracy and attention to detail. Activities to include but not limited to: maintenance and updating of employee records, contractual changes, employee relations documents including disciplinary and grievance records, assistance with recruitment, and new hire onboarding support
Communicates with the HR Administration team positively and enthusiastically, defining team goals and objectives clearly to ensure all key deliverables are met in a timely and accurate manner providing direction, guidance and support
Proactively influences the HR Administration Team to deliver all aspects of the HR service with passion and commitment to provide a consistently great customer experience for all areas of the College
Leads the continued professional development of the HR Shared Services team.
Provides training and coaching when necessary to develop team skillset and manage performance, drive results and deliver beyond what’s expected where possible
Provides a high level of expertise and professionalism when advising on HR matters to all customers across the College, all members of the HR Administration Team and external bodies to ensure all services are delivered effectively and timely and meet all policy and compliance requirements
Ensures the end to end process and procedure management is current and fit for purpose, reviewing all documents regularly to ensure accuracy and drive efficiencies
Creates new policies and procedures when necessary, and provides clear, accurate and compliant documentation, ensuring the new guidelines are disseminated appropriately throughout all areas of the College
Manages the process for ensuring all recruitment documents are logged and stored within the Single Central Record (SCR) system and guarantees compliancy relating to safer recruitment checks including DBS checks, referencing, social media screening, health declarations and Right to Work documentation
Oversee the monitoring and recording of all teaching qualifications across the college workforce, ensuring staff meet FE sector professional standards and college policy requirements
Oversee the completion of mandatory TRA checks for all relevant roles, ensuring compliance with statutory requirements and the college’s safer recruitment procedures.
Maintains and manages all aspects of the HRIS system, sets up new users and ensures all users are fully trained and capable, and are aware of the importance of quality of information, accuracy and compliance
Responsible for reporting on key metrics accurately and timely to meet team objectives and departmental KPIs

For the full job description and person specification, please click here

The Ideal Candidate

Our ideal candidate will be a learner and quality-focused with a commitment to our vision of working together to transform lives. You should be able to contribute to our journey to Outstanding, creating a positive working and study environment, and Equity, Diversity & Inclusion should be embedded within your core values.

We particularly encourage applications from candidates who identify as Black, Asian or from an ethnic minority background, as these groups are currently underrepresented within our management roles.

As part of the hiring process, all shortlisted candidates will be required to complete a psychometric test, which will provide valuable insight into your potential fit within Bradford College.

Education & Training

GCSE 4 – 9 or equivalent level 2 qualification in Maths, or be prepared to pass a test before the interview to demonstrate level 2 ability, and then, if appointed, achieve within an agreed timescale
GCSE 4 - 9 or equivalent level 2 qualification in English, or be prepared to pass a test before the interview to demonstrate level 2 ability, and then, if appointed, achieve within an agreed timescale
CIPD Level 5 or above or working towards this qualification

Experience

Substantial administrative experience in a HR environment and sound knowledge of current employment legislation
Demonstrable evidence of successfully leading a customer focused team
Demonstrable experience of managing performance and ability to build confidence and self-belief to drive results and deliver beyond what’s expected
Advanced skills in MS Office, particularly Excel

For an informal discussion about the role, please email recruit@bradfordcollege.ac.uk

We reserve the right to close this vacancy early, depending on the level of interest and number of applications, so early application is advised.

Please note that if you are successful and accept a role, any other ongoing applications for other roles with us will be withdrawn automatically.

RECRUITMENT AGENCIES

We kindly request that recruitment agencies not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies, we will get in touch with agencies directly.

We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
We shall not be liable for any fee /commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.

Bradford College

At Bradford College, our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.

Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. From undergraduate to postgraduate and professional qualifications, to distance learning and short community courses.

We aim to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference in the lives of everyone at Bradford College.

Should you be shortlisted for an interview, as a Disability Confident employer, where required, we will make reasonable adjustments to your interview to ensure you are given the best opportunity to succeed. If you require any additional support or reasonable adjustments for the interview, please do not hesitate to get in touch with us to discuss your options.

Bradford College is proud to be working towards becoming a Menopause Friendly Accredited Employer. This commitment reflects our dedication to creating an inclusive and supportive workplace for all staff. We are implementing policies, resources, and awareness initiatives to ensure everyone feels valued and supported through every stage of life.

Benefits of working at Bradford College:

Generous annual leave entitlement – equivalent to 30 days of holidays, plus bank holidays
Additional college closure days, including a 2-week Christmas closure
West Yorkshire Pension Scheme, with a generous 18% employer contribution
Annual salary reviews
Career progression opportunities – 54% of all vacancies are filled internally
Free sports and gym facilities
Free wellbeing initiatives and access to our exclusive staff indoor and outdoor wellbeing space
Confidential employee assistance service and on-site mental health first aiders
Access to Bradford College benefits hub, offering retail, travel, leisure and dining discounts and cashback
Discounts on greener travel – cycle to work scheme & local MetroCard and Northern Rail discounts
Access to hair and beauty treatments in our student-led Signature Spa
On-site dining facilities, including our award-winning Grove restaurant
A host of training development opportunities
Fantastic campus facilities, a short walk to public transport links in the heart of the City of Culture 2025
The opportunity to work for an organisation that is truly committed to creating a better future for all through education and training.

For full details, please click here

*If you have the drive to further develop your skills and abilities, you will be given the support and opportunities you need to enhance your career. This includes access to in-house training and CPD, professional and academic qualifications and mentoring.

Bradford College is committed to supporting and promoting diversity and inclusion amongst our staff and student body. We promote applications across all sections of the community, recognising the benefits a diverse workforce can bring and therefore particularly encourage applications from groups which are underrepresented in our workforce.

We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. In line with our statutory safeguarding requirements detailed in Keeping Children Safe in Education legislation, this role is subject to an enhanced DBS check, employment references, health screening and social media search.

Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection with children and vulnerable adults.

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