Sadaf Yasmin

Skills

• Case Management
Data Analysis & Reporting (Excel,
Power BI)
•
• CRM & GDS Systems
Administrative & Operational
Support
•
Complaint Handling & Service
Resolution
•
Process Improvement & KPI
Monitoring
•
Team Collaboration & Stakeholder
Communication
•
Microsoft Office Suite (Excel, Word,
Outlook, PowerPoint)
•
Time Management & Workflow
Optimization
•
• Microsoft Office Suite
• Google Workspace
• Power BI
• CRM Tools
• Data Entry Systems
• Report Automation
• Documentation Management
• Data privacy assurance
• Compliance enforcement

About

I’m a results-oriented administrative professional with over 8 years of experience supporting public and private sector organizations. My strengths lie in efficient workflow management, digital record keeping, client relationship building, and cross-functional coordination.With hands-on experience in CRM systems like HubSpot, GDS tools and remote platforms like Zoom, MS Teams.I have extensive working experience as Administrative assistant which has strengthened my communication, organizational, and problem-solving skills. These qualities are highly relevant to the role of Administrator. I have a strong attention to detail, the ability to prioritise under pressure. I am confident using systems, Microsoft Office tools, and working in fast-paced environments where efficiency and accuracy are essential.I am passionate about delivering excellent service and contributing to the smooth running of facilities operations.