Gema Pastor

Skills

• General administration • Housing/Property Management • Document management

• Legal research • Preparing legal documents

• Summarizing legal documents • Customer and Personal Service

• Legal terminology • Interpersonal Skills (negotiation and influencing skills).

• Client facing • Spanish Proficient

• Proficient in Microsoft Office

• NCFE Level 1 Certificate in Customer

Service.

• NCFE Level 1 Award in Occupational

Studies for the Workplace.

• British Council Online Safeguarding

Training (Level 1).

• HM Government online training

Prevent.

• CPD Continuous Professional

Development for teachers.

• Enhanced DBS. • French Advanced • Equality, diversity, inclusion at work. • Annual data protection E-learning. • Annual information security. E-learning • Code of conduct. E-learning. • Customer service. E-learning. • Health and Safety at work. E-learning. • Numeracy skills (housing rent calculations and debt recovering). • IT skills (open housing portal and online orders for merchandise).

About

I am a highly efficient professional who is client focused with the ability to build strong relationships with internal and external clients. I have experience working in a busy law firm as a secretary. My previous studies in Law and Criminology means that I have knowledge and understanding of legislation, legal codes, court procedures, precedents and government regulations. I am a strong team player with excellent client facing and configuration skills and have the ability to communicate complex sensitive information in an understandable form to clients. I have vast experience in education and administrative matters and I am able to work quickly and accurately under pressure, dealing confidently with changing and conflicting priorities. Aspiring to gain entry and start a challenging career with an ambitious and high profile company that offers a genuine opportunity for progression.