ALEX THOMAS

Skills

Specialist Legal Administration: 15+ years of experience in top-tier global law firms, managing complex workflows and matter openings.
AML (Anti-Money Laundering) and KYC (Know Your Customer) research, Company gistry Research (UK Companies House) and International registries (7Side, CRO Info, MergerMarket); Conflict & Insolvency Checking: Skilled in identifying corporate structures and Ultimate Beneficial Owners (UBOs); SLAs (Local Government & Legal); process improvement (paperless credit approval systems); Knowledge Management, SAP (cient account research), SharePoint (Intranet Administration), Zendesk, ServiceNow, Salesforce, Quickbooks (Basic Accounting/Invoicing), MS Office Suite (Expert Excel, Word, PowerPoint);Technical Foundations: City & Guilds certified in Database Methods, Computers & Computing, and Integrated Business Technology.
Programming & Systems: OCR (CLaIT2) in Visual Basic; NCFE in Telematics.
Communication & Relationship Management; Global Stakeholder Engagement: Experience managing accounts across Africa, Asia, Australia, Middle East, and South America; Local Government Liaison: Adept at navigating multi-departmental communications between Council agencies, contractors, and residents.
Dispute & Complaint Resolution: Skilled in handling sensitive housing and financial enquiries with a focus on "positive outcomes."
Mentoring & Training: Experience in delivering trainee induction programmes and mentoring junior analysts in global hubs (e.g., Manila).

About

Experienced Administrator with a broad background across the Local Government, Manufacturing, Media, and Legal sectors. Confident in managing high‑volume enquiries, maintaining accurate systems and records, and supporting smooth day‑to‑day operations. Known for strong organisational skills, a proactive approach to problem‑solving, and the ability to build effective working relationships at all levels. Committed to delivering reliable support that enhances team performance and business efficiency.