HE Disability Service Administrator

Role Information:

Reference: REQ001257

Location: WISE Campus

FTE Salary: up to £24,588.00 (Salary is dependent on qualifications and experience)

Actual salary: up to £6,767.57

Contract Type: Permanent, Part Time

Working Hours: 10 hours per week

SGS is an Equal Opportunities and Disability Confident employer and welcomes applications from all sectors of the community.

Financial Rewards and Benefits:

Opportunity to make a positive impact within the community and on learners lives
Competitive Pension Scheme- Corporate and support roles have access to the Local Government Pension Scheme (LGPS), a flexible and pension accessible from the age of 55, with generous employer contributions of 17.9%.
Generous Annual leave entitlement plus the 8 bank holidays- 25 days corporate and support functions, increasing to 30 days after 5 academic years service (Full-Time Equivalent).
Two weeks leave during the Christmas closedown period largely supported by the discretionary closure days provided by the College.
Extensive professional development with ongoing support for your personal & professional development, including 25% tuition discount for immediate family of SGS employees.
Family friendly policies and a proven commitment to supporting flexible working practices
Access to 'My Lifestyle' discounted shopping benefits, cycle to work scheme and a Technology Salary Sacrifice Scheme
Free Annual Eye test
All staff members can buy a TOTUM card (formerly known as NUS Extra cards), as part of being an affiliate member of the Students' Union
Staff have access and supported to be part of inclusive or sustainable staff networks and communities
Free car parking at all campuses (Except Queens Road Art School)
Access to a wide variety of external health and wellbeing resources
Subsidised onsite catering services including Costa Coffee

South Gloucestershire & Stroud College has an excellent reputation for delivering further education and work-based programmes in a range of subjects from business to sport, construction to media, GCSE's and A Levels to Honour Degree level programmes.

Our experienced and passionate staff work hard to help students and colleagues achieve their personal challenges and career goals. We are proud of SGS and committed to making the College the best it can be. We are currently working hard to achieve 'Outstanding' status after being classified as 'Good' in our last inspection. For more information, please visit https://www.sgscol.ac.uk/

An exciting opportunity has arisen at SGS in the HE Disability Support Service for an administrator to support with the efficient and effective running of the service.

Key Tasks and Responsibilities

Provide administrative support to the HE Disability Service Manager.
Managing the generic email inbox.
Prioritise students requiring DSA (Disabled Students Allowance) assessment and NMH (Non-Medical Help).
Support Service Manager with DSA applications, following up with Student Finance England.
Provide first line support to students, parents / carers and internal and external organisation enquiries as required
Filtering incoming calls/emails and correspondence, signposting to relevant staff/department
Accurately recording DSA student data on department and college databases as required
Provide support with DSA NMH claims process
Maintaining confidential filing systems
Manage a booking system for NMH support and Specialist Tutor 1:1
Networking with other Administrators and members of the College to ensure Best Practice is maintained across the College
Any other duties commensurate with the grade for the post as requested by the Line Manager, Department or Director of Education Support Operations.

Beneficial Skills & Qualifications

GCSE Maths and English grade C or above
Level 2 ICT
Experience in an administrative capacity
Good IT skills and competent use of MS Office
software package
Customer Service experience
Ability to use database
IT Literate (especially proficient in the use of Excel, Word and MS Teams
Excellent use of email systems

Please apply online by: Monday 7th July 2025

Expected Interview Date: To be confirmed

If you have any queries please contact hrservicedesk@sgscol.ac.uk

SGS College is committed to safeguarding children and vulnerable adults and any offer of employment will be subject to a number of conditions including a requirement for providing satisfactory references. In line with KCSIE and having regard to all relevant guidance, a range of checks and online searches will also be conducted for successful candidates, and a satisfactory DBS Enhanced Disclosure will need to be obtained as a requirement of the job.

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HE Disability Service Administrator

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