Youth Engagement and Diversion Officer

West Herts College Group • Hemel Hempstead, Hertfordshire, England, United Kingdom • £33,500 / year • 1d ago

Are you passionate about supporting young people and helping them thrive in education?

West Herts College Group is seeking a Group Youth Engagement and Diversion Officer to play a vital role in shaping the student experience.

As Group Youth Engagement and Diversion Officer, you will work closely with our 16–18-year-old students to ensure they feel safe, supported, and engaged throughout their time at college. You’ll be a key figure in promoting positive behaviour, building trust, and helping students—especially those from disadvantaged backgrounds—stay on track and believe in their potential.

You will be based at our Hemel Campus with occasional travel to other campuses.

Key Responsibilities

Support the Group Head of Youth Engagement and Diversion in upholding behaviour expectations.
Build strong, trusting relationships with students to encourage open dialogue.
Inspire and motivate young people to remain engaged in education and develop resilience.
Assist in managing and de-escalating student incidents.
Liaise with external agencies including the police and local authorities.
Provide advice, guidance, and support to students on a range of issues.
Monitor and support vulnerable students at risk of disengagement.
Contribute to safeguarding efforts in line with Keeping Children Safe in Education.

What We’re Looking For

A passionate individual with experience working with young people.
Strong communication and interpersonal skills.
Ability to remain calm and professional in challenging situations.
Knowledge of safeguarding practices and experience working with external agencies.
A commitment to equality, diversity, and inclusion.

Why Join Us?

Be part of a supportive and forward-thinking team.
Make a real difference in the lives of young people.
Access to professional development and training.
Work across vibrant campuses with a diverse student population.

The closing date for applications is Wednesday 23^rd September 2026.

You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be encouraged to upskill.

We have a free on site gym at our Watford campus and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.

If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.

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