Team Co Ordinator, Course Advice and Customer Enquiries. Full time

South Essex Colleges Group • Part-time • Remote • £14,912 / year • 23h ago

We have an exciting opportunity in our Marketing and Communications team. Course Advice and Customer Enquiries Team Co-ordinator Campus, Luckyn Lane, and Remote. THREE DAYS per week, = 22.5 hours per week The main duties and responsibilities are : • Answer incoming calls and emails. • Assist customers with their enquiries • Transfer other calls or emails to their destination and take messages for College staff. • Continuous learning and professional development – understand broad course offer at all Campuses and basic support information. • Data entry for the marketing team when necessary. • Prepare materials for despatch to enquirers and applicants. • Answer enquiries regarding courses, admissions and enrolment. • Make outgoing calls for research and other marketing exercises. • Attend team meetings and play a full role in the Marketing team. • Carry out any other such duties as may reasonably be required by the Executive Director Corporate Services or by the Principal and Chief Executive. The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found. ONLY APPLICATIONS MADE VIA OUR COLLEGE WEBSITE WILL BE CONSIDERED