Sandwell College is delighted to announce an opportunity to join our team as a Front of House and Admin Support staff member. We are looking for a dedicated individual to work on a part time hourly basis (21 hours) until the end of the academic year (June 2026). If you’re ready to contribute to a vibrant, collaborative environment and make a positive impact at Sandwell College, we would love to hear from you.
Key Responsibilities
This role involves delivering exceptional customer service by warmly greeting and assisting visitors, students, and staff. You will manage building access and support switchboard operations. Responsibilities include handling financial transactions, assisting with event planning and promotions, and supporting the enrolment process. Additionally, you will maintain accurate records of student interactions, inquiries, and feedback, track attendance, and ensure the efficient functioning of administrative tasks within the department.
Skills, Knowledge and Expertise
We are seeking a motivated individual with strong communication skills, who can multitask and prioritise effectively in a busy environment. Experience in basic IT tools, such as Microsoft Office, is required. Flexibility and a collaborative team mindset are essential for success in this role, as you will be supporting a variety of administrative and customer service tasks. A genuine interest in education and a willingness to learn are also crucial for thriving in this fast-paced, dynamic position.
Benefits
✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around
🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential
🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount
