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Admissions and Guidance Officer

South Hampshire College Group • Full-time • Fareham, Hampshire, England, United Kingdom • £26,924 / year • 1w ago

Admissions and Guidance Officer

Salary: Up to £26,924 per annum

Location: Fareham, Hampshire

Contract Type: Permanent

Hours: 37 hours per week

The vacancy

Care to Join Us?

We currently have exciting opportunities for passionate, dedicated Student Admissions and Guidance Officer. The working hours will be 8.30-5.00 Mon-Thurs & 8.30-4.30 Fridays, plus the occasional evening/weekends. The information below provides more detail about the role and you may also wish to learn a little more about working for South Hampshire College Group by viewing the below video.

We offer great benefits including;

38 days annual leave (including Bank Holidays)
Pension fund of up to 27.01% per annum.
Regular training and development.

Duties:

To assist with the end-to-end admissions process for applications, from first contact to enrolment. You will be the initial point of contact for applicants, which will include supporting prospective students in making their application
You will work collaboratively with SHCG colleagues to ensure an efficient and fair application process for all applicants.

Skills/Experience:

Deliver excellent customer service at all times, being the first point of contact for applicant enquiries, providing essential information and supporting students in making appropriate choices.
Have a good understanding of adult funding streams
Have a good understanding of the application process for 16-18, Higher Education and adult audiences, being able to provide relevant information about the application process and guidance on areas such as travel, finances, and course information.

Qualifications:

5 GCSEs or equivalent including Maths and English at Grade C or above (IT is desirable)
Level 3/4 Qualification in a relevant field e.g. Business Admin

Ideal Attributes:

The ability to build positive relationships with colleagues and promote a good atmosphere in the department
Ability to build trusting relationship with students, their parents/carers and other stakeholders
Reliability, honesty and trustworthiness, demonstrating the highest professional standards
Driving license and/or access to transportation – May require cross campus working

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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